Zoom & Webex

Connect Social Intents to Zoom and Webex. Handle live chats from Zoom Team Chat or Webex spaces, including video escalation.

Connect Social Intents to Zoom

Set up the Zoom Team Chat integration. Connect your Zoom account, choose a channel, and start receiving live chats in Zoom.

Set up the Webex integration. Install the Live Chat app, invite the bot to a space, and start receiving live chats in Webex.

Escalate from text chat to a video call on Zoom or Webex. Give visitors a one-click meeting link that opens Zoom or Webex.